1
Solved

ETH sucessfully sent but not showing due to an update later than send date

I successfully sent ETH before the latest update to fix the Javvy wallet. ETH amount hence not showing up.

As advised by Brandon via Telegram chat, will require supports' assistance to clear "cache" before correct ETH amount successfully sent will be displayed.

Please assist and advise when resolution is complete.

Thanks ver much in advance.

2 replies

JH
ETH amount not updating in wallet though sent successfully.

ETH sent successfully before latest fix applied. 

Hence, ETH not showing up even though wallet updated to latest version.

According to Brandon in Telegram chat, may need you guys to help clear the cache before the ETH amount can show up.

Hi Jansen,

Please upgrade to the latest release for the fix.  We are still working on the dynamic update functionality for some coins but i believe ETH is working correctly.  Lots of new functionality and improved stability in the pipeline.  Keep an eye out for new versions and thanks for your support.

Best Regards,

Frank